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Report damage via SMARTSTICKER

Do you also receive feedback from customers who think your current claim reporting process is too complicated? Let our SMARTSTICKER solutions convince you, which make reporting in the event of a claim child's play.

  • Without app or login

  • Simply stick SMARTSTICKER in your car

  • In case of damage, scan the QR code and report the damage

How does it work?

The QR code on the SMARTSTICKER is linked to the customer's policy in the background. As soon as this is scanned, the reporting process can be started. The damage details are encrypted and transmitted to the insurance company in accordance with GDPR. No customer data is stored on the sticker itself.

Individual onboarding

SMARTSTICKER Production

The insurance company receives SMARTSTICKERS designed according to its specifications. These can be assigned to individual customer policies either during production or at any time by the insurance company itself.

1

SMARTSTICKER Distribution

Dispatching to your customers

Send your customer the assigned SMARTSTICKER with the new policy by post and ask them to attach it in the car, e.g. on the sun visor.

2

Shadow processing

Automated further processing

Let the damage report be processed automatically. We offer you the right interface for this.

4

Barrier-free use

Satisfied costumers

Achieve high levels of customer satisfaction by reporting damage via SMARTSTICKER. Without the hassle of installing an app or going through a registration process.

5

Without app or login

Damage report

In the event of damage, your customer scans the QR code on the SMARTSTICKER and starts the guided damage report. At the end, your customer service receives the details and photos of the damage.

3

Individually

Design the SMARTSTICKER according to your specifications and define the linking process.

Sustainable

The functions available via SMARTSTICKER are not limited to damage reports. Solve several problems at once - with the same innovative tool!

Efficient

Instead of bothering your clerks, let your customers enter the data themselves.

Don't invest in expensive portal solutions or apps! Digital damage reporting via SMARTSTICKER combines the advantages of digitalization and automation - while increasing efficiency and high customer satisfaction.

The advantages

Customer Testimonials

During a joint workshop, all stakeholders were included in the design process in order to generate the greatest possible win-win situation. It is important to find an individual solution that is perfectly tailored to our requirements. Since the launch, we have not had to make any major changes.
Andreas Gruber

Board Member Property and Casualty Division, Helvetia Austria

Andreas Gruber

Board Member Property and Casualty Division, Helvetia Austria

Die Helvetia internen Prozesse sowie die Customer Journey für die Endkunden werden spürbar verbessert. Zudem ist Sensotix ein sehr zuverlässiger Partner mit qualitativ hochwertiger Lieferung und enorm schneller Umsetzung. 
During a joint workshop, all stakeholders were included in the design process in order to generate the greatest possible win-win situation. It is important to find an individual solution that is perfectly tailored to our requirements. Since the launch, we have not had to make any major changes.
Andreas Gruber
Director Property and Casualty Division, Helvetia Austria
Helvetia's internal processes and the customer journey for end customers are noticeably improved. Additionally, Sensotix is a very reliable partner with high-quality delivery and extremely fast implementation.
Andreas Auböck
Head of Vehicle Fleet Insurance, Helvetia Switzerland

What our customers say

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